How to Recognize and Avoid Phishing Emails
Phishing emails try to trick you into sharing passwords, credit card numbers, or other personal data. Some look rough and easy to spot. Others copy real brands with near-perfect logos and language. A single click can lead to a fake login page or hidden malware that steals your details. Learning a few simple checks helps you spot trouble fast and avoid costly mistakes.
What phishing emails try to make you do
Phishing works by creating pressure or curiosity. Messages often claim your account is locked, a package cannot be delivered, or a payment failed. Many include a link to a fake site that looks like your bank, email provider, or a store you use. The goal is to make you type a password or approve a charge. Some messages include attachments that install malware when opened. Attackers also reply inside existing threads or spoof a contact you know to lower your guard.
Phishing vs legitimate emails at a glance
| Signal | Likely Phishing | Likely Legitimate |
|---|---|---|
| Sender address | Odd domain, extra letters, misspellings | Matches the real company domain |
| Greeting | Generic like “Dear user” | Uses your name or specific account info |
| Links | Masked URLs, unexpected redirects | Clear links to the official site |
| Urgency | Demands instant action or threat | Polite reminders without pressure |
| Attachments | Unsolicited ZIP, EXE, or macro-enabled files | Relevant files you expected |
| Spelling and tone | Errors, awkward phrasing | Consistent brand voice, clean writing |
| Request type | Asks for passwords or codes by email | Directs you to sign in without asking for secrets by email |

Red flags you can spot in seconds
- Sender domain looks off, like “paypaI.com” with a capital i instead of an L.
- Link preview shows a domain that does not match the brand, or a short link you did not expect.
- Message pushes fear or urgency, such as “24-hour suspension” or “final warning.”
- Requests for passwords, one-time codes, or payment gift cards.
- Unexpected attachments, especially ZIP files or Microsoft Office files that ask to “enable macros.”
- Low-quality logos, pixelated images, or formatting that breaks on mobile.
- Reply-to address differs from the “From” address.
- Thank-you for a purchase or shipping notice you did not make.
How to verify a suspicious email without taking risks
Do not click links or open attachments when something feels off. Instead, check the sender’s domain by tapping or hovering on the address. Look at the full link target the same way. If the email claims to be from a bank, open your bank’s app directly or type the official URL into your browser. Sign in from there and check for alerts inside your account. If the email is from a contact, confirm by starting a new message thread or calling them. Screenshots help if you need to ask support for help.
Many services use no-reply addresses, but they still will not ask for passwords or one-time codes by email. If a message requests sensitive data, treat it as suspicious by default. When in doubt, go independent. Use a saved bookmark, a trusted app, or a phone number from a card or statement, not the one in the email.
Spotting fake links and pages
Phishing pages often copy brand colors and logos, then swap the domain for a lookalike. Check the domain to the right of the last dot before the first slash. For example, only “brand.com” or a clear subdomain like “support.brand.com” is correct for that brand. Something like “brand.com.secure-login.example.net” is not the same. Secure padlocks and HTTPS are not proof of safety on their own. Attackers can use HTTPS too.
QR codes now appear in phishing emails to bypass link filters. If a QR leads to a login page, stop and open the official app instead. Never scan a QR from a source you do not trust.
Attachment safety basics
Unexpected attachments are one of the fastest paths to malware. If a contact sends a file out of the blue, ask if they meant to send it. If the file asks to enable macros or lower protections, close it. Use built-in previews when possible, which often block active content. Keep your device’s security features on, and update your operating system and apps. Strong defaults make a big difference against common payloads.
Simple habits that reduce risk
Use multi-factor authentication on important accounts. App-based codes or hardware keys beat SMS codes. Use unique passwords with a password manager. That way, even if one account is compromised, others stay safe. Turn on alerts for new logins and password changes. Update your browser, email app, and antivirus. Phishing campaigns reuse tricks, and software updates improve detection over time.
Set up inbox filters to move messages with known bad phrases or strange domains to spam. Mark phishing as spam instead of deleting it. That feedback helps your provider block similar attacks for you and others. Many major email providers offer security checkups inside account settings. Running those helps you catch old recovery emails, weak passwords, and missing backups.
Work and school phishing
Attackers often target payroll, HR, and IT messages because people act on them quickly. Watch for fake document share notices and “urgent” password resets. If your company uses a single sign-on portal, access it from your internal bookmark. Do not trust password reset links that arrive by email without a request you started. When asked to approve a sign-in you did not start, deny the request and notify your help desk.
Report suspicious emails to your security team using the built-in report button if your organization provides one. Shared mailboxes and public-facing addresses are common targets. Train teams that handle invoices and vendor changes to call the known contact before paying or changing bank details.
What to do if you clicked
If you entered a password on a fake page, change it right away from the official site or app. If you reuse that password elsewhere, change it there too. Turn on multi-factor authentication if it was missing. Review recent activity and sign out of other sessions when your provider supports that. If you opened a risky attachment, run a full device scan. If your bank or credit card details were shared, contact your bank using the number on the back of your card and watch for pending charges. Freezing your credit may help reduce further damage if identity data was exposed.
Save the phishing email and headers if you need to dispute charges or file a report. Keeping evidence helps support teams act faster.
Where and how to report phishing
Reporting helps providers block future campaigns. You can forward phishing emails to your email provider’s abuse address or use built-in report buttons. Many services list abuse contacts on their help pages. Government and consumer protection sites also accept reports. Examples include ftc.gov for consumer scams and usa.gov for federal resources in the United States. Major providers like support.google.com, support.microsoft.com, and help.yahoo.com publish reporting steps for their services. If a message spoofs a bank, use the reporting page listed on the bank’s official site.
Phishing keeps evolving, but patterns repeat
Attackers keep changing names and logos, yet the core tricks stay the same. Pressure, surprise, and a quick path to a fake site are the usual playbook. Slowing down for ten seconds to check the domain, preview the link, and think about the request stops most attempts. Strong account security blocks the damage when a mistake slips through.
Stay alert to small hints. A single letter off in an address or an odd tone in a message can be enough to pause. Use official apps, trusted bookmarks, and account alerts. Share what you learn with family and coworkers. Small habits, repeated, turn into strong protection against phishing emails.